Microsoft 365 Business Premium Partner Playbook and Readiness Series
For partners serving small and medium businesses (SMBs), the work-from-anywhere world creates new opportunities to provide value-added managed services to customers to enable their digital transformations. With Microsoft 365 Business Premium, partners like you can create standardized managed services offerings around remote access, productivity, and security that can deliver an ongoing revenue stream and profitability.
Microsoft Defender for Business is generally available in Microsoft 365 Business Premium and as a standalone SKU. Microsoft 365 Lighthouse, a unified portal to help IT partners secure customers at scale, is also generally available.
The Microsoft 365 Business Premium Partner Playbook provides practical guidance for partners about how to build a profitable managed services practice. It includes:
- Real-world examples of successful managed service offers from industry experts and peers
- Technical enablement and checklists from Microsoft experts
- Sales enablement and customer conversation aids to help you market your solution
How to use the Partner Playbook
The Microsoft 365 Business Premium Partner Playbook is intended for IT partners, including resellers, managed services providers (MSPs), and distributors to enable your business, sales, and technical teams in building managed services offerings using Microsoft 365 Business Premium.
Download the entire playbook kit or review the following lists for specific items. For feedback and additional questions for our team, visit the SMB Tech Community.
- Microsoft 365 Business Premium overview
- Product overview
- Licensing basics and comparison
- FAQ
- Understand the opportunity
- Microsoft 365 Business Premium partner opportunity deck
- Practice development
- Grow your revenue and profits through managed services (with Paul Dippell)
- Webinar | Presentation
- Managed services getting started kit (templates, assessment, workbook, and more)
- Partner success stories
- Tony's Chocolonely
- Level Up CSP Renew and Upsell Technical Training
- Microsoft 365 Business Premium technical documentation
- Practical Guide to Onboarding Customers to Microsoft Defender for Business with Microsoft 365 Lighthouse
- Webinar | Presentation
- New security value in Microsoft 365 Business Premium
- Microsoft 365 Simple Cybersecurity Assessment Tool
- Microsoft Inspire 2023 SMB Security session
- Build your security practice with David Bjurman-Birr, Emmy Jäger, and Neha Bhaskar
- Session video | Presentation
- Partner sales training
- Microsoft 365 CSP Masters Program: Sales Track
- Renew and Upsell SMB Customers with Microsoft 365 Business Premium and Microsoft Defender for Business
- Webinar | Presentation
- Upsell guides:
- Microsoft 365 Exchange Online to Business Premium
- Microsoft 365 Business Standard to Business Premium
- Microsoft 365 Business Basic to Business Premium
- Customer-ready content
- Video: Top 5 benefits of Microsoft 365 Business Premium
- Microsoft 365 Business Premium customer pitch deck:
- Business decision maker
- IT decision maker
- Microsoft 365 Business Premium upsell social media assets
- Securing Microsoft 365 Copilot in SMB
- Compete and objection handling
- Compete: Customer-ready leave-behind
- To-partner objection handling
- Customer-ready one-pagers
- 7 Cybersecurity Trends Impacting SMBs
- Cybersecurity Simplified – Phishing
- Cybersecurity Simplified – Ransomware
- Cybersecurity Simplified – Personal Devices
- Cybersecurity Simplified – Sensitive Data
- Microsoft 365 Business Premium one-pager
- Customer case studies
- EyeMail
- HOLLEN
- Tilt Brand Solutions (part of Quotient Ventures)
- Zöllner Fensterbau
- Top 10 ways to secure Microsoft 365 for business plan
- IT checklist for securing work from anywhere using Microsoft 365 Business Premium
- Practical guide to security using Microsoft 365 Business
- Security managed services training
- Part 1: Driving Growth with Security Managed Services
- Webinar | Presentation
- Part 2: Developing Security Managed Services with Cybersecurity Frameworks
- Webinar | Presentation
- Part 3: Accelerating Security Services with Microsoft 365 Business Premium
- Webinar | Presentation
- Practical Guide to Building Managed Security Services with Microsoft 365
- Webinar | Presentation
- Add Structure and Credibility to Your Security Portfolio with CIS Controls v8 Cybersecurity Framework
- Webinar | Presentation