Microsoft 365 Lighthouse
Microsoft 365 Lighthouse enables Cloud Solution Providers (CSPs) to grow their businesses and deliver managed services to customers at scale through a single pane of glass. With Lighthouse, you can standardize configurations, manage risk, and identify AI-driven opportunities, allowing you to anticipate your customers’ needs and maximize their investment in Microsoft 365. Unlock your customers’ potential today with a simple, secure, and AI-powered solution.
How Lighthouse can help you grow your business
Lighthouse brings a 360° view of your customer’s state and health, allowing your service engineers and account managers to collaborate, promoting overall customer success.
Managed services: Microsoft 365 Lighthouse offers a comprehensive management solution for partners providing managed services to their customers. With Lighthouse, you can efficiently manage all your tenants through a single pane of glass at no cost to your organization, making Lighthouse a valuable resource to help your business scale and thrive. Either granular delegated admin privileges (GDAP) or a delegated admin privileges (DAP) relationship is required to manage customers in Lighthouse.
Proactive account management: Sales Advisor within Microsoft 365 Lighthouse is a powerful tool that gives your CSP sales and customer success leads AI-driven recommendations and insights to help you better understand your customers’ health and interests, nurturing their growth proactively. Leverage the insights and recomentations in the upcoming renewals view to help boost customer retention and grow revenue.
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Proactive account and renewal management
Take your customer relationships to the next level with AI-powered insights. Access a 90-day view of upcoming renewals, anticipate your customers' needs with tailored recommendations, and discover the best ways to add value and support business growth.
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Monitoring and alerts
Monitor customers centrally to identify gaps in end-customer configuration. Get alerts and recommendations to address issues and improve security posture across your customer base.
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Optimized onboarding and tenant configuration
Streamline onboarding processes, allowing swift configuration of settings, user creation, and license assignment. Ensure consistency and compliance across tenants through effective configuration of baselines, establishing consistent policies for Microsoft 365 services.
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User, device, and data protection
Help ensure your customers stay protected across devices, data, and users. Leverage Microsoft 365 security features and best practices to safeguard your customers from threats and breaches.
How partners are finding value in Sales Advisor, our newest capability in Lighthouse
Hear how partners are leveraging their opportunities and recommendations, and the benefits they’ve realized.
Lighthouse resources
Product resources
- What's new – Microsoft 365 Lighthouse blog
- Microsoft 365 Lighthouse data sheet
- NEW Lighthouse Copilot partner opportunity one-pager
- NEW Lighthouse Copilot opportunity to-customer email template
- Provide feature ideas and feedback to improve the Microsoft 365 Lighthouse experience
- UPDATED Frequently asked questions (FAQ)
- Microsoft 365 Lighthouse overview guide
Sales and technical readiness
- New to Sales Advisor? View our walk-through video to get started
- NEW Watch the webinar on demand: Powering Business Growth with Microsoft 365 Lighthouse
- Watch the webinar on demand: Security and Managing Customers at Scale with Microsoft 365 Lighthouse – Day in the Life of an MSP
- View technical documentation and learn more about Microsoft 365 Lighthouse
- Register to watch on demand: Microsoft Defender for Business and Microsoft 365 Business Premium webinar
- Leverage the Microsoft 365 Business Premium Partner Playbook for guidance about how to build a profitable MSP practice
- Download the FY24 CSP GTM Partner Playbook
- Read the blog post: Managing browser security easily with Microsoft 365 Lighthouse and Microsoft Edge