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Operator Connect Conferencing

Operator Connect Conferencing is an operator-provided managed service, built on the framework provided by Operator Connect and allows customers to add operator dial-in numbers to a Microsoft Audio Conferencing bridge. Customers can leverage their existing contracts and Conferencing agreements (with select operators), to bring dial-in numbers to Microsoft Teams.

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Microsoft PSTNservicesOperator PSTNservicesOrganizational PSTNservicesMicrosoft TeamsCalling PlansMicrosoft-enabled callingAudio ConferencingMicrosoft-enabled conferencingCommunications endpointsTeams client, phones, devices, room systems, and peripheralsOperator ConnectOperator-managedcommunicationsCallingConferencingMobileDirect RoutingOrganization-managedcommunications

Providing additional choice for dial-in audio conferencing for operators and customers

Operator Connect Conferencing provides an enhanced way for you to enable calling in Microsoft Teams – offering more choice and expanded coverage for customers who need it.

Increased options for audio conferencing

  Operator Connect Conferencing Microsoft Audio Conferencing
Capabilities Bring operator service and numbers to dial in to Microsoft Teams meetings Leverage Microsoft service and numbers for dial-in to Microsoft Teams meetings
Bridging Microsoft Teams Audio Bridge Microsoft Teams Audio Bridge
Numbers Provided by operator Provided by Microsoft
Included in service Contract and commercial terms between customer and operator Unlimited toll dial-in within zone; 60 minutes dial-out; consumption for toll-free and international
Coverage Varies by operator Region availability – Microsoft Audio Conferencing

Customer benefits

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Leverage operator dial-in numbers for audio conferencing

Your customers can maintain their preferred operator contracts as they migrate their audio conferencing, or start new service to Microsoft Teams.

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Variety of operators available at your fingertips

Customers can diversify their PSTN requirements to include additional qualified operators.

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Expanded geographic dial-in coverage

Additional dial-in locations available, based on the selected operators, to support customers' geographic needs.

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Enhanced support and reliability

The tight partnership with operators provides enhanced technical support and service-level agreements to ensure reliability.

Find qualified partners in the Operator Directory

Microsoft’s unique partnerships with operators enable us to jointly deliver superior products and services that help our customers reduce complexity, provide them more flexibility when it comes to choosing their connectivity services, and create confidence in their Teams Phone deployment and management.

Visit the Operator Directory to find qualified partners in your country.