Welcome to the Microsoft Operator Connect Onboarding Guide
Microsoft’s onboarding partners are available to assist calling and system integrator partners with onboarding to the Operator Connect platform. The onboarding partners, in conjunction with Microsoft, run a simple process to help partners become Operator Connect providers.
To get started, select an onboarding partner. Then use the following steps to complete the onboarding process.
- Step 1: Registration (completed by onboarding partner)
- Step 2: Readiness evaluation
- Step 3: Agreement signing
- Step 4: Onboarding
- Step 5: General availability (GA) readiness evaluation
Please carefully review and use the step-by-step guidance in the relevant tab.
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Operator Connect onboarding process
To get started, select an onboarding partner. Then use the following steps to complete the onboarding process.
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Step 1. Registration
Onboarding partner collects company information and ensures letters of authorization (LOAs) are in place.
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Step 2. Readiness assessment
Share program documentation and complete readiness assessment for Microsoft to review and prioritize.
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Step 3. Agreement Signing
When registration and readiness assessment are complete, Microsoft sends out the agreement for signing based on onboarding slot availability.
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Step 4. Onboarding
Onboarding partner works with the system integrator partner to assist with the onboarding process.
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Step 5. GA readiness evaluation
Microsoft evaluates the information supplied and completes testing before releasing the newly onboarded partner’s tile.1