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Converged Communications

Flexible work is here to stay, and Microsoft Teams is the smart place to work because it brings all your customers’ communication and collaboration tools together in one place.

By combining Microsoft Teams Phone, Microsoft Teams Premium, Microsoft Teams Rooms, and now Microsoft Places,* you can offer your customers an AI-powered, integrated solution that boosts their productivity while saving them money by eliminating redundant solutions. Now all their calling, meeting, meeting room, webinar, and virtual appointment needs can be met by one secure platform – Teams.

This holistic approach is a great opportunity for you to expand your existing practices and create compelling offers for the more than 320 million users that have already chosen Teams as the place where work gets done.

*Teams Phone, Teams Premium, Teams Rooms, and Copilot in Teams are add-on licenses. Copilot in Teams is part of the Microsoft 365 Copilot license. Microsoft Places requires a Teams Premium license and is currently in public preview.
Converged Communications

Explore the Converged Communications opportunity

Take advantage of these key resources to learn more about the Converged Communications opportunity and start building a thriving practice.

Learn about the Converged Communications solution play with Microsoft 365 Copilot as your differentiator.

Get the overview deck

Discover the opportunities you can capture by building a Converged Communications practice.

Explore the partner opportunity

Get the sales and technical training that can help you ensure the success of your practice.

Get the readiness guide

Leverage guidance designed to help you build a profitable Converged Communications offer.

Get the offer development guide
Build your strategy

Build your strategy

Leverage resources like market research, practice development decks, and product content to develop a growth plan for your Converged Communications practice. Looking for more resources? Check out the resource library.

Teams Phone

Teams Rooms

Teams Meetings and Teams Premium

Develop skills

Help your sales and technical teams build or deepen the skills and capabilities that can differentiate your Converged Communications offering in the market and deliver customer lifetime value. Looking for more resources? Check out the resource library.

Technical readiness plan

Teams Phone

Teams Rooms

Teams Meetings and Teams Premium

Develop skills
Build your go-to-market plan

Build your go-to-market plan

Use these resources to set your strategy in motion and accelerate your go-to-market efforts.

Engage with your customers

Visit the Converged Communication partner GTM page to find resources to help you engage with customers.

Differentiate your practice

Demonstrate your deep knowledge and extensive expertise in delivering Converged Communications solutions.

Partner success stories

Learn how partners are driving innovation and business growth for their customers by leveraging the Converged Communications solution play.

Rapid Circle

Rapid Circle

Rapid Circle helps accounting firm redesign hybrid work with Microsoft Teams

CallTower

CallTower

CallTower consolidates communication for Sight & Sound Theatres with Microsoft Teams Phone

AudioCodes

AudioCodes

AudioCodes and Microsoft Teams help Berry Global reduce costs and improve customer experience