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The Future of Work: Copilot + Agents

As Satya Nadella and Jared Spataro announced today, we are excited to share further product capabilities that will empower every employee with Microsoft 365 Copilot and Microsoft 365 Copilot Chat.

Microsoft 365 Copilot

The most powerful productivity tool on the planet that millions of users love. It connects seamlessly to your existing apps and data, and understands your work context, with enterprise-grade security, privacy, and compliance you can trust. When we introduced Microsoft 365 Copilot to the world Copilot began to deliver on the promise of enhancing individual productivity and creativity. Users saved time, increased their quality of work, and saw dramatic productivity gains. We continue to innovate at an unprecedented pace, delivering more hundreds of feature enhancements since general availability (GA) in November 2023 – and we’re now going further with agents in Microsoft 365, Microsoft 365 Copilot Actions, and Copilot Pages rich artifacts.

Introducing Microsoft 365 Copilot Chat

Microsoft 365 Copilot Chat gives every Entra ID user access to web-grounded chat with the latest large language models including GPT-4o, features like Pages and file upload, and enterprise data protection at no additional cost. Additionally, customers can build and access agents, for tenant-wide use, right in the chat and priced on a metered basis, and it offers IT controls, including enterprise data protection and agent management. Moving forward, every organization will have a mix of Microsoft 365 Copilot Chat and Microsoft 365 Copilot – our best-in-class offering – to drive AI transformation at scale. Learn about Microsoft 365 Copilot Chat in Jared’s blog, Copilot for all: Introducing Microsoft 365 Copilot Chat, and familiarize yourself with the product deck.

Check out available partner offers.

Building an agentic world

Agents in Microsoft 365 add specialized skills and knowledge while automating specific tasks at hand. These out-of-the-box agents take on unique roles, working alongside or on behalf of a person, team, or organization to handle anything from simple tasks to complex processes.

Every organization is unique, and we are empowering every organization to build personnel, organizational, business-process, or cross-org agents. With Copilot agents built in Agent Builder, Microsoft Copilot Studio, or Copilot Studio + Azure AI, it’s easy to customize how Copilot works within your customers’ businesses by adding specific knowledge and skills. Whether you’re a user, developer, or IT professional, we offer a comprehensive platform for creating, managing, and deploying agents. Learn more about creating agents in Microsoft 365 and explore additional partner resources for Copilot Studio.

Role-based Copilot

Microsoft 365 Copilot for Sales, Microsoft 365 Copilot for Service, and Microsoft 365 Copilot for Finance bring together the power of Microsoft 365 Copilot with role-specific insights and actions to streamline business processes, automate repetitive tasks, and unlock productivity. These capabilities help sales, service, and finance teams focus on more strategic work and improve access to insights for better decision making. Microsoft 365 Copilot for Sales and Microsoft 365 Copilot for Service are both generally available to customers, and Microsoft 365 Copilot for Finance is now in public preview. Visit our website to find role-based Copilot partner resources.

Copilot for CSP partners

Starting December 1, 2024, customers can pay for Microsoft 365 Copilot, Microsoft 365 Copilot for Sales, and Microsoft 365 Copilot for Service using monthly billing for annual-term subscriptions. This new billing option for annual-term subscriptions will be priced 5 percent higher than annual term subscriptions with annual (upfront) billing. This change addresses customer feedback for more-flexible billing options for Copilot and concerns about annual upfront billing costs.

To help make Microsoft 365 Copilot available to organizations of all sizes, we have recently expanded prerequisite requirements to include several new SKUs such as Office 365 E1 and Microsoft 365 Business Basic. Purchases can be made through Cloud Solution Providers (CSPs). Leverage new resources in the Copilot Sell through CSP page and download the CSP offer development guide to get started with your customers today.

Explore the Copilot opportunity

Take advantage of these key resources to learn more about the Copilot opportunity and start building a thriving practice.

Learn about the Copilot solution play and its value for your customers.

Get the overview deck

Discover the opportunities you can capture by building a Copilot practice.

Get the partner opportunity deck

Get the sales and technical training that can help you ensure the success of your practice.

Access Copilot bootcamps

Leverage guidance designed to help you build a profitable Copilot offer.

Get the offer development guide
Build your strategy

Build your strategy

Leverage these resources to develop a growth plan for your Copilot practice. Watch the video to hear directly from our leaders Uriel Rootshtain and Karuana Gatimu about how Microsoft 365 Copilot is generating tremendous opportunity for partners.

Understand the partner opportunity

Find research and other resources to help you understand the market landscape and how a Copilot practice can create new opportunities for your business.

Develop skills

Help your sales and technical teams build or deepen the skills and capabilities that can differentiate your Copilot offering in the market and deliver customer lifetime value. Looking for more technical skilling resources and learning paths? Check out the resource library.

Technical skilling

Role-based Copilot and Copilot Studio

Copilot extensibility

Develop skills
Build your go-to-market plan

Build your go-to-market plan

Use these resources to set your strategy in motion and accelerate your go-to-market efforts.

Prepare and sell Microsoft 365 Copilot solutions

Leverage these resources to help you build an appealing, profitable Copilot offer.

Partner success stories

Learn how partners are driving innovation and business growth for their customers by leveraging the Copilot solution play.

ADNOC

ADNOC revolutionizes efficiency in the energy industry with Microsoft 365 Copilot

Crayon

Crayon

Crayon helps Rajah & Tann improve legal workflow efficiency with Microsoft 365 Copilot

Campana & Schott

Campana & Schott

Campana & Schott helps BASF transform operations and empower employee productivity with Microsoft 365 Copilot

Resource library

Find additional resources to help you build or grow your Copilot practice.