Frontline Worker
The roughly two billion frontline workers in the world are the backbone of organizations across major industries. They have the largest impact on how organizations respond to changing environments, enable business continuity, and reimagine productivity for hybrid work.
Building your practice around this solution play enables you to help your customers empower their frontline workers with the right modern tools for communication, learning, and wellbeing, on any device, in a secure manner. Enable the frontline experience using Microsoft 365, Microsoft Teams, Power Platform, and Surface devices.
Explore the Frontline Worker opportunity
Take advantage of these key resources to learn more about the Frontline Worker opportunity and start building a thriving practice.
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Learn about the Frontline Worker solution play and its value for your customers.
Get the overview deck
Get the sales and technical training that can help you ensure the success of your practice.
Find skilling resources
Leverage guidance designed to help you build a profitable Frontline Worker offer.
Get the offer development guide
Build your strategy
Leverage these resources to develop a growth plan for your Frontline Worker practice.
Understand the partner opportunity
Find research and other resources to help you understand the market landscape and how a Frontline Worker practice can create new opportunities for your business.
Discover product and solution capabilities
Develop skills
Help your sales and technical teams build or deepen the skills and capabilities that can differentiate your Frontline Worker offering in the market and deliver customer lifetime value.
Assess your current skills
- Get started with Microsoft 365 for frontline workers
- Set up and configure Microsoft 365 for frontline workers
Create a skill development plan
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Build your go-to-market plan
Use these resources to set your strategy in motion and accelerate your go-to-market efforts.
Partner with Microsoft
Differentiate your practice
Use these resources to demonstrate your deep knowledge and expertise in delivering Frontline Worker solutions.
- Adoption and Change Management specialization
- Custom Solutions for Microsoft Teams specialization
- Teamwork Deployment specialization
Engage with your customers
Take advantage of a variety of resources to help you have productive conversations with your customers about the value of Microsoft Frontline Worker solutions.